Privacy policy

Company Information:
Longdrink 52 Ltd (Company No. 15807399)
93 Nightingale Lane, London, England, SW12 8NX
Email: info@porolongdrink.com
Website: porolongdrink.com

 


Introduction

This privacy notice explains how we collect, use, and store your personal data. It also informs you about your legal rights under data protection laws. Longdrink 52 Ltd (“we”, “us”, or “our”) is the data controller for your information.

If you have any questions about this privacy notice or how your personal data is processed, please contact us at the address above or by emailing admin@porolongdrink.com.

We may amend this notice at any time. The latest version will always be available on our website.

 


Summary of this Privacy Notice

Personal data is information that relates to an identified or identifiable individual. We use your personal data for purposes including managing our relationship with you, promoting and marketing our products and services (including through profiling and social media), running our business effectively, and complying with our legal obligations. Details for each purpose are set out below.

We only share your information with other organisations or transfer it outside the UK/EEA when necessary, and require these third parties to respect the security of your data and treat it lawfully.

We retain your personal data only as long as needed for operational, legal, or reporting requirements, or to defend our legal rights.

Your rights regarding your personal data and how to exercise them are described below.

 


Why We Use Your Personal Data, and Our Lawful Basis

To Provide and Manage Our Services to You

- To fulfil your orders, process payments, and deliver products.

- To respond to your queries and complaints.

- To prevent fraudulent transactions

- To manage your account with us.

To Promote and Market Our Products and Services

- We will only send you electronic direct marketing (email, SMS, etc.) with your consent.

- You can unsubscribe at any time via links in our communications or by contacting us.

- We may use social media and online platforms to promote our products, including personalised content if you have consented.

- We may conduct analysis to understand sales and improve our marketing.

 

To Run Our Business Effectively

- To improve our systems and services.

- For business management and planning.

- To train staff and monitor our website performance and security.

 

To Comply with Legal Obligations

- To manage legal disputes or service issues.

- To prevent and detect crime.

- For accounting, auditing, and regulatory reporting.

 


Passing Your Information to Others

We may share your data with:

- Service providers who help us process payments, fulfil orders, or deliver products.

- Marketing and media agencies for promotional activities.

- IT and data storage providers.

- Governmental bodies, regulators, law enforcement, auditors, or legal advisors as required by law.

- In the event of a business sale or restructuring.

We require all third parties to respect the security of your data and use it only for specified purposes.

Shopify as Our E-Commerce Platform

We use Shopify to power our online store. When you make a purchase or interact with our shop, your personal data (such as name, contact details, payment information, and order history) is collected and processed by Shopify on our behalf. Shopify acts as our data processor and is contractually required to protect your information and use it only for the purposes we instruct.

Shopify may store and process your data outside the UK/EEA, including in Canada and the United States. Shopify ensures that any international transfers of your personal data are protected by appropriate safeguards in line with applicable data protection laws, such as standard contractual clauses approved by the European Commission or the UK government.

For more information on how Shopify handles your personal data, please see Shopify’s privacy policy: https://www.shopify.com/legal/privacy.

 

International Transfers

Your personal data may be transferred outside the UK/EEA when we use service providers in other countries. We ensure such transfers are protected by appropriate safeguards in line with data protection laws.

How Long We Keep Your Personal Data

We retain your data only as long as necessary for the purposes it was collected, including operational, legal, and reporting requirements. Your data is deleted once it is no longer needed.

Age Restriction

Our website and services are intended only for individuals aged 18 and over. We do not knowingly collect or process personal data from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will delete it promptly.

Your Rights

Under data protection law, you have the right to:

- Request access to your personal information.

- Request correction of incomplete or inaccurate information.

- Request erasure of your information in certain circumstances.

- Object to processing, including for direct marketing.

- Request restriction of processing.

- Request transfer of your data (data portability).

- Withdraw your consent at any time.

To exercise any of these rights, please contact info@porolongdrink.com.

Your Right to Complain

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk

Cookies

We use cookies and similar technologies to make our website work, analyze performance, and deliver relevant marketing. For details, please see our Cookie Policy.

Contact

For any questions or requests regarding your data, please contact:
info@porolongdrink.com
Longdrink 52 Ltd, 93 Nightingale Lane, London, England, SW12 8NX

This notice was last updated in June 2025.